Terms of Service
Clear, fair, and transparent terms that protect both our business and your interests
Welcome to YT Hardware
These Terms of Service govern your use of our website and purchase of our products. As a leading furniture hardware manufacturer with over 15 years of experience, we're committed to providing you with high-quality products and exceptional service while maintaining clear and fair business practices.
Acceptance of Terms
By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms of Service and all applicable laws and regulations.
If you do not agree with any of these terms, you are prohibited from using or accessing our services.
Note: These terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content.
Products and Services
Our Product Range
- Furniture handles and pulls
- Single-hole hardware
- Coat hooks
- Custom furniture accessories
Product Accuracy
We strive to display our products as accurately as possible. However, we cannot guarantee that your device's display of colors will be accurate.
All dimensions, specifications, and product descriptions are approximate and provided for reference only.
Orders and Payment
Order Process
When you place an order, you are making an offer to purchase products from us. We reserve the right to accept or decline your order at our discretion.
Order Placed
Confirmation sent
Payment Verified
Order processed
Shipped
Tracking provided
Payment Terms
- • Payment must be received before order processing
- • We accept major credit cards, bank transfers, and approved payment methods
- • All prices are subject to change without notice
- • Additional fees may apply for expedited processing
Shipping and Returns
Shipping Policy
Global Shipping
We ship to 30+ countries and regions worldwide
Secure Packaging
Professional packaging to ensure product safety
Processing Time
1-3 business days for order processing
Return Policy
30-Day Return Window
Products may be returned within 30 days of delivery
- • Items must be unused and in original packaging
- • Return shipping costs may apply
- • Custom orders are non-returnable
- • Refunds processed within 5-7 business days
Product Warranty
Quality Guarantee
We stand behind the quality of our products. All YT Hardware products are manufactured to the highest standards and undergo rigorous quality control.
1-Year Limited Warranty
Coverage against manufacturing defects
Warranty Exclusions
- • Normal wear and tear
- • Damage from misuse or improper installation
- • Damage from accidents or natural disasters
- • Modifications or alterations to products
- • Damage from corrosive environments
Warranty Claims: To file a warranty claim, contact our customer service team with proof of purchase and detailed description of the issue.
Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Wenzhou YT Hardware or its content suppliers and is protected by intellectual property laws.
Prohibited Uses
- • Reproducing our designs without permission
- • Using our trademarks or logos
- • Reverse engineering our products
- • Creating derivative works
Permitted Uses
- • Personal use of purchased products
- • Sharing product information for business purposes
- • Installing products per specifications
- • Normal commercial use
Limitation of Liability
Important Legal Notice
Please read this section carefully as it limits our liability to you.
In no event shall Wenzhou YT Hardware be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Our total liability to you for all claims arising from or related to our products or services shall not exceed the amount you paid for the specific product or service that is the subject of the claim.
Maximum Liability: Limited to the purchase price of the product in question, not to exceed the total order value.
Contact Information
Get in Touch
Have questions about these terms or need assistance? Our experienced team is here to help.
Business Hours
Response time: We typically respond to inquiries within 24 hours during business days.
These Terms of Service are effective as of January 1, 2024
We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of any changes.
